After-sales transparency, certified by Aura Blockchain Consortium
The experience of Cartier with Aura Blockchain Consortium shows how brands can manage after-sales services very efficiently, helping their customers to benefit from full process transparency. In case of repair of their creation, Cartier’s customers can get access to a secure online process allowing them to receive detailed images of the condition of their creation. Through this process, the authenticity of the information that Cartier customers have shared is validated by Aura Blockchain. Only then, having all the necessary information, they can accept or reject the repair estimate and follow every step of the process online.